Online Booking & Payments
All bookings are made and paid online at the time of booking. By completing a booking, you confirm you are 18 or over and accept these Terms & Conditions.
At checkout you will be asked to tick a payment authorisation checkbox. By ticking that box you authorise 3Danks to save your payment card details securely via Stripe for the purpose of charging any additional amounts that arise from your hire under these terms, including but not limited to: overstay fees, studio upgrade differences, cleaning fees, call-out fees, fines, and any other applicable charges.
3Danks may charge your saved card for these amounts without further contact. You will receive an email receipt for any post-booking charge. Card details are held securely by Stripe and are not stored by 3Danks.
For any question about a charge, email hello@3danks.com.au within 14 days of the charge.
Studio Rooms & Rates
3Danks has three bookable studios. If you use a different studio to the one booked, the applicable rate difference will be charged to your saved card.
- The Gantry (Studio A): $150 + GST per hour
- Walton Room (Studio B): $65 + GST per hour
- Ngarra Room (Studio C): $60 + GST per hour
Leaving the Studio / Venue
If you are the last person in the premises, follow the hire instructions provided (www.3danks.com.au/hire-instructions) and close the roller door. Failure to do so results in a fine of $650 + GST.
Ensure all lights, fans, heaters, and air-conditioners are turned off before leaving the studio.
Studio Times & Bump In/Out
Arrive 15 minutes early to access the premises but wait until your booked time to enter the studio.
Leave the studio (including equipment and belongings) by the end of your hire period.
Include bump-in and bump-out in your booked time; hires are back-to-back.
Overstays are charged at $50 + GST per 15 minutes. Overstay charges will be applied to the payment card saved at booking without further notice.
Additional Extra Charges
- Events between 40–100 people: $150 + GST plus $220 + GST cleaning fee.
- Events over 100 people: $250 + GST plus $440 + GST cleaning fee.
Public Event Promotion
Send advertisement artwork, description, and link to hello@3danks.com.au so the event can be promoted on the website and socials.
Venue Staff
3Danks is a dry-hire venue; instructions will be provided for opening/closing and equipment use.
AV Tech Staff
Email to discuss if you require AV tech support. There is no dedicated AV staff member on site.
Catering
If your event is catered, a cleaning charge of $220 + GST applies. If over 40 people, the cleaning charge is not applied twice.
Call Out Fee
If venue staff need to attend for any non-emergency issue, a $300 + GST call-out plus $50 + GST per 15 minutes applies (includes responses to neighbour complaints).
Noise Complaints
If a noise complaint is received, the booking may be shut down immediately and charged $300 + GST. If ignored, an additional $200 + GST may be charged.
Equipment
Audio, lighting, and furniture on-site are included in your hire. Email for any lighting repositioning or reprogramming needs.
Cancellation Policy
Where a formal Venue Hire Agreement exists, that agreement takes precedence over this policy.
All cancellation requests must be emailed to hello@3danks.com.au.
- Within 1 month: 25% charged, balance refunded. If rescheduled within 3 months, no penalty.
- Within 14 days: 50% charged, 50% refunded. If rescheduled within 3 months, only 25% charged.
- Within 7 days: 100% charged. If rescheduled within 3 months, 50% charged.
Conditions of Hire
Use of Smoke / Haze
- Cannot be used unless a 3Danks Fire Warden isolates the building and is present.
- Using smoke/haze without this will trigger alarms; a $500 + GST fine plus the fire brigade call-out fee of $2000 + GST applies.
Public Liability Insurance
- For all public events, the hirer must hold public liability insurance to the value of $20 million.
Use of Tape on Floors
- Do not use tape that leaves marks or residue. Cleaning charges of $400 + GST apply if residue remains.
Use of Props
- Ensure props have floor protection to avoid scratches/marks. Cleaning charges of $400 + GST apply if marks are left.
Leaving the Studio
- If last in the premises, follow the hire instructions and close the roller door; failure incurs a $650 + GST fine.
- Turn off all lights, fans, heaters, and air-conditioners before leaving.
Cleaning
- Leave the studio tidy with all rubbish removed.
- Confetti, rice, or glitter must not be used without permission and associated cleaning charges.
- Return all furniture used. If left unsuitable, a cleaning fee between $220–$440 + GST may be charged.
Prohibited
- Smoking inside the premises.
- Consuming alcohol unless pre-authorised by 3Danks management.
- Candles or incense.
- Nails, screws, tape, or other fastenings attached to walls or furniture.
- Parties breaching conditions incur a $2000 + GST charge, including: excessive noise; unauthorised speakers/microphones/DJs/sound equipment; alcohol, smoking, or illicit drugs without approval; exceeding the agreed guest limit.
Noise Restrictions
- Music must cease by 9:30pm (Monday–Sunday).
- Noise must remain at a reasonable level that does not disturb neighbours.
- In-house speakers and stage lighting in Studio A shut off automatically at 9:35pm.
Terms
- The Licensor manages the care, promotion, and financial management of 3Danks (the Centre).
- By completing an online booking, hirers agree to these terms and conditions in full. If you do not agree, do not complete the booking, or email hello@3danks.com.au at least 48 hours before your booking to cancel.
- Hirers must be 18+ and may only use the venue for the stated purpose.
- Owners or representatives may access the premises at all times.
- Bookings are confirmed and secured upon completion of online payment. All fees and charges must be paid before or at the time of the hire period.
- Fire doors and emergency exits must remain unobstructed; access to stairways and exits must be clear.
- Hirers may not transfer, assign, or sublet their rights.
- Allow setup and clean-up within your hire period.
- If the fire alarm is activated unnecessarily, a $500 + GST fine plus the fire brigade call-out fee of $2000 + GST applies.
- Call-out fees apply if staff are required on site: $300 + GST plus $50 + GST per 15 minutes.
- Failure to close the roller door when last on site incurs a $650 + GST charge.
- For public events, public liability insurance of $20 million is required.
- Hirers are responsible for all damages to 3Danks property caused by the hirer or guests.
- Hirers agree to indemnify the Licensor from claims arising from use of the Centre, except where caused by the Licensor’s negligence.
- The Licensor is not liable for loss of life, injury, or property loss unless due to its negligence.
- Hirers use the Centre at their own risk and release the Licensor from claims, except where caused by the Licensor (unless acting on hirer instructions).